Shipping policy
Thank you for shopping with Kissed by Chrome.
Order Processing
Orders are typically processed within 5-8 business days after payment is received and verified.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be extended.
Shipping Rates
Shipping costs are calculated at checkout based on destination, package weight, and selected shipping method.
Promotional free shipping offers, if available, will be displayed on the website.
Estimated Delivery Times
United States
- Standard Shipping: 9–15 business days
International Orders
- Standard International Shipping: 15–21 business days
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address provided by the customer, additional shipping charges may apply before the order can be resent.
Lost or Stolen Packages
Kissed by Chrome is not responsible for packages marked as delivered by the carrier.
If you believe your package has been lost or stolen, please contact the shipping carrier directly and then reach out to our support team for assistance.
International Duties and Taxes
International customers are responsible for any customs duties, import taxes, or fees imposed by their local government.
These charges are not included in the product price or shipping cost.
Delays
Shipping carriers may experience delays due to weather, customs processing, holidays, or other circumstances beyond our control.
We appreciate your patience in such situations.